shipping + delivery
NEW ZEALAND
Flat rate of $8.50NZD – Courier
We offer complimentary shipping via courier on all orders over $200NZD - To qualify for free shipping you must spend $200 or more in a single transaction after discounts are applied.
AUSTRALIA
Flat rate of $25.00NZD – DHL Express
We offer complimentary shipping to Australia via DHL Express on all orders over $300NZD - To qualify for free shipping you must spend $300 or more in a single transaction after discounts are applied.
US/CANADA
Flat rate of $45.00NZD – DHL Express
We offer complimentary shipping to the US/Canada via DHL Express on all orders over $400NZD - To qualify for free shipping you must spend $400 or more in a single transaction after discounts are applied.
UK/EUROPE
Flat rate of $50.00NZD – DHL Express
We offer complimentary shipping to UK/Europe via DHL Express on all orders over $400NZD - To qualify for free shipping you must spend $400 or more in a single transaction after discounts are applied.
ASIA
Flat rate of $40.00NZD – DHL Express
We offer complimentary shipping to Asia via DHL Express on all orders over $400NZD - To qualify for free shipping you must spend $400 or more in a single transaction after discounts are applied.
REST OF THE WORLD
Flat rate of $60.00NZD – DHL Express
We offer complimentary shipping worldwide via DHL Express on all orders over $400NZD - To qualify for free shipping you must spend $400 or more in a single transaction after discounts are applied.
Dear Dylan ships throughout New Zealand via posthaste or courier post and uses DHL Express for international orders.
For international orders: please note the customer is responsible for any additional tax, duties or customs charges incurred. These charges vary depending on the country, we suggest contacting your local customs office for additional information regarding import charges.
Once your order has been packaged, processed and collected by the courier you will receive an automatic email with your tracking number. All orders will be dispatched the following business day with the exception of holiday and promotional periods (please allow 2-5 business days for dispatch during high volume periods). Delivery timeframes are an indication only, Dear Dylan will not be held accountable for delayed shipping although we will always endeavour to ship your order as quickly as possible.
Please note: we cannot ship to a PO BOX, please provide a residential or business address during checkout.